Terms of Use
By joining pretties.chat, you agree to the following terms. Membership on pretties.chat is paid and intended for individuals who are at least 16 years old. By signing up, you confirm that you meet this minimum age requirement and take responsibility for all actions performed through your account.
You can cancel your membership at any time. If you are on a monthly plan, your cancellation will take effect at the end of your current billing month. If you are on an annual plan, cancellation will apply at the end of your current subscription year. We do not offer prorated refunds and we do not offer refunds on day or week passes.
We are building a safe, respectful space for expert support and collaboration. Clients are expected to interact with our experts in a professional and respectful manner. Harassment, hate speech, spam, or abusive behavior may result in removal from the platform without refund.
All content and deliverables created for you as part of a Custom Project are yours to use and edit. We may request permission to showcase anonymized, non-sensitive examples of our work for marketing or portfolio purposes, but we will never share your materials without consent.
Privacy Policy
At Pretties.chat, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, portal, or any of our services.
When you sign up for Pretties.chat, we collect basic details such as your name, email address, and payment information. We also collect any information you choose to share through onboarding forms, chat conversations, or uploaded files. This allows us to match you with the right expert and tailor your experience. We may also collect technical data such as your IP address, browser type, and usage patterns to improve performance and maintain platform security.
We use your information to deliver expert support, communicate with you, process payments, and enhance your overall experience. Occasionally, we may send updates about new features, blog content, or product changes. You can unsubscribe from marketing emails at any time. We do not sell your personal data or share it with advertisers.
Experts working with you will have access to your onboarding responses, chat history, and shared documents so they can support you effectively. Experts are expected to treat this information with respect and confidentiality. Your information will never be shared or used outside the scope of your work together.
We take data security seriously. Pretties.chat uses secure infrastructure, encrypted communication, and access controls to protect your personal information. While no system can be guaranteed completely secure, we take every reasonable precaution to keep your data safe.
You have the right to request access to your data, make corrections, or ask for your information to be deleted. If you choose to cancel your account, we will retain your data for a reasonable period in case you decide to return. You may request permanent deletion at any time by contacting us.
Pretties.chat is intended for individuals aged 16 and older. We do not knowingly collect personal data from anyone under this age. By using our services, you confirm that you meet this requirement.
We may update this Privacy Policy to reflect changes in our practices or services. When we do, we will update the "Last updated" date and may notify you through the platform or by email.
If you have any questions about this policy or how your information is handled, you can reach us at [email protected].